ParentSquare Third Party Service Providers and Data Sharing

Services we use to support the ParentSquare application itself

Service Purpose Information Shared Privacy Policy

Apple, Inc

Push Notifications for iOS users

Institute type & id, the app identifier (PS or custom school mobile apps), the user's device token, and the message itself.

Amazon Web Services

Cloud Services, Infrastructure as a Service (Iaas)

For data storage and ParentSquare application hosting.

Blitline

Image Processing

Images uploaded by registered users of the application.

DataDog

Error Notifications

For application performance, logging and uptime monitoring for technical support.

Facebook

Social Sharing

Data provided solely to connect a user's account for Schools using social sharing options within the application.

FileStack

Upload all post attachments. Allow school to link Google folders.

Data provided solely for Schools using file sharing options within the application.

FiveTran

Data Dashboards

Messaging channel information, frequency and daily volume

Flurry

Mobile App Quality Assurance

User actions/clicks, device type. device type and paths taken through the application. No personally identifiable information is used or collected by this vendor for any user.

Google
Push Notifications for Android users

Institute type & id, the app identifier (PS or custom school mobile apps), the user's device token, and the message itself.

Google reCAPTCHA

Security

IP address and count of mouse and touch events

Google Translate

Translations

Messaging content within direct messaging and posts.

Google Analytics

To help us improve our product and user experience.

User actions/clicks, device type. browser type and paths taken through the application. No personally identifiable information is used or collected by this vendor for any user.

Honeybadger

Error Notifications

For application performance and uptime monitoring for technical support.

JDP

Volunteer Background Check

Data provided solely for Schools using volunteer background check services within the application.

Lesson Planet

Lesson Plans

Email and name shared solely for obtaining an account for Schools using this feature within the application.

Lob

USPS Mailing Services
Data provided solely for Schools using physical mailing services within the application.

Mux

Serving Videos. Video Processing.

Data provided solely for processing of video content displayed in the application.

Paypal

Payment Processor

Data provided solely for Schools using fundraising payment transactions within the application.

Pusher

Live screen updates

Slooce

SMS Provider

User phone numbers pulled from district-provided SIS data and required for district communication services.

Stripe
Payment Processor
Data provided solely for Schools using payment transaction services within the application.

Telesign Inc

SMS Provider
User phone numbers pulled from district-provided SIS data and required for district communication services.
ThinQ
Voice Provider
User phone numbers pulled from district-provided SIS data and required for district communication services.

Twilio/SendGrid

Email, SMS, and Voice Providers
User email address and phone numbers pulled from district-provided SIS data and required for district communication services.
Twitter
Social Sharing
Data provided solely to connect a user's account for Schools using social sharing options within the application.
Vonage
SMS Provider
User phone numbers pulled from district-provided SIS data and required for district communication services.

Services we use to support our customers

Service Purpose Information Shared Privacy Policy
Google Drive
Customer Support
Sharing screenshots, collateral and other items with customers.

Hubspot

Marketing, Sales and Customer Success

Email address and name for communications

Line2

For providing customer support via voice

Phone numbers and name when a customer leaves a voicemail or a message is transcribed and sent via email.
MailChimp
Marketing/Support Email Services

Email address and name to communicate with current and potential customers.

Zendesk

For providing technical support via email

Customer data used to collect and respond to customer support inquiries.

Zoom

Webinars and customer support calls

Email addresses to to collect and respond to customer support inquiries