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Professional Learning Opportunities

ParentSquare understands your unique training demands. That’s why we offer varied, customizable learning opportunities designed to meet your needs. Our training resources are as individualized as you are, allowing you to learn how and when you like.

Custom Training

Virtual Experiences

*Hours may vary based on package. Additional hours may be purchased upon request.

Interested in scheduling a custom training or learning more?  

Looking for training customized to your school or district’s needs? We’ve got you covered! We offer training for specific features, Administrators, Teachers, Parents, and Staff. This option can be customized with the number of hours you need (with a 1-hour minimum) and can be set to accommodate your time frame. We offer training in both English and Spanish.

For many schools/districts, this option is included in your ParentSquare package* based on your enrollment numbers.

On-Site Experiences

Bring a ParentSquare trainer to your school or district. This option includes a complimentary 30-minute planning session and up to 8 hours of onsite training customized to your school/district needs.

Lead ParentSquare trainer, Ivana Grimsley, leading an on-site training session.

Virtual Offerings

Visit the Classes + Training section of our Help Articles to register today!

45 Minutes

Begin your ParentSquare journey with our Navigate Training! In this beginner training, we cover the basics of getting started with ParentSquare, including the following topics:

  • Basic Navigation
  • Account Settings
  • Posts
  • Direct Messages
  • Live Q&A


*Available Live & Prerecorded

1 Hour

Eager to enhance your abilities and achieve even more with ParentSquare? Our Skill-Up course is designed for just that. This 1-hour training is the perfect next step, picking up right where our Navigate training leaves off. 

  • Groups
  • Posts with Add-Ons
  • Appointment Sign-Ups
  • Live Q&A


*Available Live & Prerecorded

1 Hour

Communicate, engage, and lead like a ParentSquare Pro. This Admin training is a deep dive into admin-specific features on the ParentSquare platform. This 1-hour training covers the following topics: 

  • Data
  • Directory
  • Alerts (Smart & Urgent)
  • Auto Notices
  • Live Q&A

*Available Live & Prerecorded

1 Hour

Tap into your creative side with our Create & Connect training. This immersive training for admin is designed to empower you with the skills you need to create various engaging templates in ParentSquare. This 1-hour training covers the following topics:

  • Newsletter Templates
  • Forms/Permission Templates
  • Alerts Library
  • Managing Your Calendar
  • Live Q&A


*Available Live & Prerecorded

30 Minutes

Begin your journey with our basic navigation training for all Smart Sites users! In this training, we cover the basics for getting started with Smart Sites. This 30-minute training covers the following topics. 

  • Covering the importance of a website
  • Basic Website Terminology
  • Login
  • Dashboard Tour
  • Logging in to ParentSquare from Smart Sites

1 Hour

Designed with website administrator users who will be maintaining back end content such as overall site settings, emergency alert banners and user management. This 1-hour training covers the following topics: 

  • Administrative and Site Settings
  • Emergency Alert Banners
  • Individual Page Analytics
  • Search Optimization
  • Creating Users and Managing User Rights
  • Displaying ParentSquare Alerts on Smart Sites

1 Hour

Are you ready to start building out and customizing your site? Designed for users who will be creating and maintaining public facing content on Smart Sites. This 1-hour training covers the following topics:

  • Customizing Site Navigation
  • Backing Up Site Resources
  • Building and Connecting Calendars
  • Creating Pages and Managing Components
  • Displaying ParentSquare Posts on Smart Sites

On-Demand Learning

Admin 101

45 Minutes or Less

Designed to equip admin users with the foundational skills needed to fully engage, this training sets the groundwork for effective communication, engagement and oversight with ParentSquare.

This training is designed to equip administrators to begin using ParentSquare’s two-way engagement tools and messaging features with their school communities.

After completing this course, administrators will be able to:

  • Make changes to their Notification Settings and set Office Hours
  • Understand the three ways to communicate with your school community using Posts, Messaging and Alerts
  • Create Posts
  • Link an Existing Calendar
  • Use Direct Messages
  • Create Alerts & Notices
  • Access support and training resources

Admin 102

45 Minutes or Less

Admin learners will level up their management skills and use actionable ParentSquare data to inform their communication and engagement decisions moving forward.  This training also includes a tour of the different feature configurations available in the Add-Ons tab. tab.

After completing this course, admins will be able to:

  • Use the Data Dashboard to reach 100% Total Contactability
  • Create Groups for subsets of parents, staff, and students
  • Manage users and assign Permissions
  • Use Data Assistant to review staff and class information
  • Configure features and change default settings on the Add-ons menu

Teacher 101

30 Minutes

This training is designed to empower teachers to start using ParentSquare’s two-way engagement tools and messaging features with their school communities.

After completing this course, teachers will be able to:

  • Log-in and navigate ParentSquare 
  • Make changes to their Notification Settings and set Office Hours
  • Add events to the class Calendar
  • Create Posts
  • Use Direct Messaging
  • Upload and share files
  • Access support and training resources 

ParentSquare Attendance

30 Minutes

This training helps administrators and campus staff effectively communicate, respond to, and oversee student absences. 

This course covers the following:

  • Set up and manage  Attendance settings at the district and school level. 
  • Sample attendance notifications sent by text and email. 
  • How to access and view attendance reports and attendance notes. 

Smart Sites Content Migration

1 Hour

This course is designed for anyone new to Smart Sites migrating content from a current website to a new ParentSquare Smart Site.

This course provides the following:

  • Overview of Smart Sites
  • Preparing for Content Migration
  • Accessing Support & Help Resources
  • Navigating the Smart Sites Dashboard
  • Uploading Files & Resources
  • Building Pages with Components
  • Content Migration

Smart Sites Content Creation and Management

45 Minutes

This course is designed for new Smart Sites users creating and managing content.This course provides the following:

  • Overview of Smart Sites
  • Accessing Support & Help Resources
  • Navigating the Smart Sites Dashboard
  • Uploading Files & Resources
  • Creating and Managing Pages and Sections
  • Building Pages and Content with Components

Meet the Team

Tony Williams

Tony Williams

Sr. Manager of Customer Education
Tony Williams is the ParentSquare Sr. Engagement Manager specializing in video content, live training, webinars, and training campaigns. He's a former English teacher of 12 years, regional tech trainer, and district tech integration specialist. Fun fact: he's also a ParentSquare dad of two lovely young ladies.
Ivana Grimsley

Ivana Grimsley

Training Specialist
Ivana Grimsley is a Training Specialist at ParentSquare, dedicated to empowering educators through effective communication and engagement strategies. With 8 years of teaching experience and a background as an instructional manager for a virtual school, Ivana has experience developing processes for the implementation of curriculum in the virtual environment.
Lauren Edwards

Lauren Edwards

ParentSquare Trainer
Lauren Edwards is a ParentSquare and Smart Sites super trainer. She is a former educator who brings her empathy and understanding to every training session. Additionally, she is one of our standout Customer Support agents, an overall go getter, and a dedicated dog mom living in Los Angeles, California.
Lizzie Tsui

Lizzie Tsui

ParentSquare Trainer
Lizzie Tsui is a ParentSquare trainer and former teacher of six years. Her love for supporting and training her colleagues led her to where she is now. Lizzie is also a proud ParentSquare mom. Lizzie enjoys spending her spare time with her family and trying out new foods.

Contact Us For More Details 

Want to schedule a training or have a question? Email the team at engagement@parentsquare.com