Virtual Phone: School Phone System

Reaching parents on their phones is quick, easy, and tracked – all from within ParentSquare.

virtual phone call recording message

Easy to Use

  • Call parent phones with a simple tap or click.
  • Use with both your smartphone and computer, as it syncs across your devices.
  • Receive an assigned Virtual Phone number for calling and receiving calls.
  • Track all of your call interactions in one simple, unified communication platform.

Accuracy

Phone numbers are already validated by the contact verification process built into ParentSquare so you know you are calling the most up-to-date contact info.

virtual phone call log
virtual phone call details

Call Logs and Documentation

  • The system automatically documents and saves each call record which can be easily referenced later or for reporting purposes.
  • Staff members can add notes and choose from a list of predefined reasons for each call.
  • Options available for automatic transcription within each call recording.

How it Works:

  1. Automatically assign each staff member their own unique Virtual Phone number.
  2. Tap on the call icon to make a call from desktop or mobile.
  3. Add notes and select the reason for each call.
  4. View call reports at the admin level for each school and across the district.
virtual phone call details on web
incoming call to parent phone
saved call details

What Families See:

  1. Incoming calls come into their phone from the Virtual Phone assigned number.
  2. Parents and guardians are able to save the number as a contact or call back as needed.
  3. If calls are returned outside of office hours, callers are sent directly to voicemail where messages are retained within ParentSquare.

Want to Learn More?

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